Regional infrastructure and community development

Representative experience

Strategy tested in real operating environments.

More than 30 years across public policy, government, organizational leadership, technology, infrastructure, crisis management, and transformation.

30+ yearsSenior cross-sector experience

3 sitesRegional service platform sustained and expanded

19FAA action-plan recommendations

18 milesRoute 1 infrastructure program

Selected work

Different sectors. A consistent discipline.

These examples show the range of decisions supported—not a claim of sole credit for outcomes produced by many institutions and leaders.

Organizational turnaround

From expected closure to a durable regional service organization

Stabilized a distressed nonprofit, secured federal designation, expanded to three locations, and supported growth to $6.1 million in annual revenue by fiscal year 2015.

Strategy, finance, governance, operations, access

Technology adoption

Multi-site electronic health record implementation

Led evaluation, selection, negotiation, procurement, configuration, training, rollout, and troubleshooting across primary, dental, and behavioral health services, financed through a $250,000 ARRA grant.

Selection, workflow, training, adoption

Emergency workforce technology

State adoption of a pre-credentialed responder platform

Directed business development, demonstrations, proposals, procurement, and stakeholder relationships for CORES/ESAR-VHP deployments supported through federal grants, state appropriations, and direct contracts.

Government technology, procurement, adoption

Digital learning

Commercial crisis-management academy

Served as an original architect and champion of the business model, portfolio, pricing, platform, sales strategy, and client approach for an internal and external digital-learning offering.

Product strategy, platform, commercialization

Biomedical research

Responsible access to a precision-medicine platform

Evaluated access models, mapped the researcher lifecycle, and developed strategy, governance, and implementation options for a geographically distributed research community.

Governance, privacy, user journey, scale

Aviation policy and technology

National UAS registration action plan

Supported a published National Academy assessment that linked registration, education, testing, Remote ID, compliance measurement, accountability, and law-enforcement coordination.

Policy, governance, data, implementation

Infrastructure and development

Route 1 revitalization and regional growth

Helped connect an approximately 18-mile, $500 million infrastructure program with mixed-use development, transit, land use, and long-term community investment.

Public investment, land use, stakeholder strategy

International disaster recovery

Cross-border recovery and family-reunification support

Worked with governments, UN agencies, the Red Cross, NGOs, and local partners across Indonesia, Sri Lanka, and Thailand following the earthquake and tsunami.

Coordination, recovery, interoperability

Experience matters when judgment cannot be outsourced.

True North brings cross-sector perspective to problems that do not fit neatly inside one function.

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